Shipping policy

Shipping Policy

Welcome to FurryWell PH! We’re committed to getting your order to you as quickly and affordably as possible. Below is everything you need to know about our shipping process.

Processing Time

• Orders are typically processed within 1–2 business days (excluding weekends and holidays).
• You will receive a confirmation email with your tracking number once your order has shipped.

Shipping Options and Delivery Times

• Free Shipping: On all orders. Delivery takes 2 -3 business days.

Note: Delivery times may vary depending on your location and external factors, such as weather or carrier delays.

Tracking Your Order

You can track your order using the tracking number provided in your shipping confirmation email. If you have trouble locating your tracking number, please contact us at [customer service email].

Lost or Damaged Packages

We are not responsible for lost or stolen packages once marked as delivered. However, we’ll do our best to assist you in resolving the issue. If your package arrives damaged, please email us at furrywell.ph@gmail.com with photos of the damage within 7 days of receipt.

Contact Us

If you have any questions or need assistance, feel free to reach out to us at furrywell.ph@gmail.com.

Thank you for shopping with us!